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Shipping & Delivery: All orders are shipped with tracking within 24 to 48 hours of you placing the order using USPS, Canada Post, or other carriers via ePacket depending on your location and fastest available service. Typical delivery time frame is between 7 to 22 business days however, you may receive your items much earlier. All orders are shipped with a tracking number so you can track it every step of the way! Packages may be faced with delays beyond our control such as customs or postal delays.
We truly believe we have some of the best products in the world. If you don't have a positive experience for any reason, we will do whatever it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolutely risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
Our customer support is available 24/7. Please contact us at Support@earthlycitizens.com if you need assistance.